Return Policy | TGL Industry

Barbaros, Begonya Sk. No:3, 34746 Ataşehir/İstanbul
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Return Policy

Last updated May 24, 2023

Thank you for your purchase. We hope you are happy with your purchase. However,
if you are not completely satisfied with your purchase for any reason, you may return
it to us for store credit only. Please see below for more information on our return
policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All
returned items must be in new and unused condition, with all original tags and labels
attached.

Return Processes

To return an item, please email customer service at help@tglindustry.com to obtain a
Return Merchandise Authorization (RMA) number. After receiving a RMA
number, place the item securely in its original packaging, and mail your return to the
following address:

TGL Industry
Attn: Returns
RMA #
Barbaros, Begonya Sk. No:3
İstanbul, Ataşehir 34746
Turkey

Please note, you will be responsible for all return shipping charges. We strongly
recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process
your return. Please allow at least thirty (30) days from the receipt of your item to
process your return. We will notify you by email when your return has been
processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to
arrange a refund or exchange.

Please Note

● A $30.00 restocking fee will be charged for all returns.
● Used products are not accepted for return.
● Electronic products will be considered as “used products” as soon as they are
connected to the circuit.

Questions

If you have any questions concerning our return policy, please contact us at:
help@tglindustry.com